It can be overwhelming to find the relevant material for businesses in these unusual times. The links below provide the most up to date information as it develops. Federal and State Websites Centers for Disease Control and Prevention (CDC) CDC List of State Health Department Websites CDC Educational Materials Unemployment Minnesota Unemployment Department of Labor…
Author: Carrie
Festival Week: A MARATHON, not a sprint
Is your conference or festival more than a day or two? If so, it will be exhausting for you, your staff, and maybe even the attendees. It is so important to think about self-care during these weeks. This week I was working with a week-long festival on a university campus. It had all the components…
Is this the right question?
In a job interview I was asked, “What do your coworkers think of you?” My brain immediately went to a specific moment in my career when I was told by in ill-intentioned coworker some awful things my coworkers supposedly thought of me. (Things I later learned were untrue.) I don’t think the interviewer wanted to…
Here comes summer. Otherwise known as FESTIVAL SEASON!
Everywhere we turn there is some sort of festival. Community festivals, music festivals, art festivals, and “fill in your own topic here” festivals dot our calendars. Sometimes a festival is a standalone event, and sometimes it happens in conjunction with another activity, like a camp. What makes these events so unique? As a nonprofit manager,…
Protected: Human Resources
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Accessible to All: ADA impacts what we do
A patrons experience when attending a venue is not only determined by the art, but everything else they see, hear, and touch from the moment they buy a ticket, or visit a website, until they leave the space. While the ADA is a set of complicated guidelines that can be difficult to adhere to, ultimately…
What does it mean to “dress for your day?”
So often lately I hear of organizations dispensing with a dress code in favor of a “dress for your day” policy. There are some amazing benefits to this, especially in nonprofits where one day you may be doing construction and the next you are meeting with potential donors. With so many varied roles and responsibilities,…
The choice in customer service
There is no one right way to provide great customer service. Option 1: Answer every call right away so our customers receive immediate attention Option 2: Take the time needed to help each customer without interruptions In a perfect world, we could do both options when working with customers (or coworkers for that matter). A…
Failure in a results-driven world.
I’m not a big fan of the word “fail.” But it happens. “Fail” has a connotation that can be negative and depressing. As nonprofit organizations, and nonprofit employees we need to grow and change. That means taking risks and trying new things. Risk is dangerous. It might not work. Results are rewarded. Implementing a new,…
Generalist or Specialist
This morning, August 24th, 2018, I got Tom Ahern’s e-newsletter with the heading “Managing Up: AFP endorsed.” (Check out his related blog post, Managing Up.) He focused on the need for specialists in fundraising to know how to manage up. Particularly acknowledging that often the Executive Director or Board don’t have the knowledge that the…
Energize Arts 