In both hierarchical and shared leadership organizations, the departure of a person in a decision-making role can have a dramatic impact on the organization. Many leadership models, like Senge’s Fifth Discipline, advocate an organizational structure that encourages learning and the flexibility needed to survive change as an organization. But no matter what model is in…
Author: Carrie
In nonprofit organizations everyone is a development officer
There are people that enjoy building relationships and asking for support for organizations, and there are those that would rather do anything but ask or money. The first category of people is happy to call themselves development officers and make a career working within that department. The rest of the staff may not call themselves…
Can, and should, theater be priced as a luxury item?
“Art isn’t a luxury, it’s a necessity.” For those of us working in the arts, this is an accepted truth. We are consistently advocating for programs that make arts accessible to all communities, income levels, and cultures. I firmly believe in these activities and believe that the art we create becomes better for it. Still,…
Ticketing Staff: Integral to the theater’s success
I love this article about working in a box office. An Ode to Ticketing Professionals The ticketing staff is a core part of the patron’s experience. From the moment a potential patron contacts the theater by phone or email, it is often ticketing that responds and sets the tone of the patron’s experience. In fact,…
Communication Training
We communicate every day, but how effectively we communicate impacts how successful we are. These sessions and materials were created to help staff members communicate more effectively in a customer service setting. 4 Personality Traits Basic Communication Graphic
Energize Arts 