In a job interview I was asked, “What do your coworkers think of you?” My brain immediately went to a specific moment in my career when I was told by in ill-intentioned coworker some awful things my coworkers supposedly thought of me. (Things I later learned were untrue.) I don’t think the interviewer wanted to…
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Generalist or Specialist
This morning, August 24th, 2018, I got Tom Ahern’s e-newsletter with the heading “Managing Up: AFP endorsed.” (Check out his related blog post, Managing Up.) He focused on the need for specialists in fundraising to know how to manage up. Particularly acknowledging that often the Executive Director or Board don’t have the knowledge that the…
The cat’s away…and he’s not coming back.
In both hierarchical and shared leadership organizations, the departure of a person in a decision-making role can have a dramatic impact on the organization. Many leadership models, like Senge’s Fifth Discipline, advocate an organizational structure that encourages learning and the flexibility needed to survive change as an organization. But no matter what model is in…
Ticketing Staff: Integral to the theater’s success
I love this article about working in a box office. An Ode to Ticketing Professionals The ticketing staff is a core part of the patron’s experience. From the moment a potential patron contacts the theater by phone or email, it is often ticketing that responds and sets the tone of the patron’s experience. In fact,…
Energize Arts 